At Laconicum all orders are prepared following official recommendations. All our staff are equipped with gloves and masks, and social distance is kept at all times.
Work stations are regularly disinfected throughout the day and the entire office is thoroughly cleaned at night.
Our custom samples service is currently suspended and all testers have been removed.
Most of our staff are still working from home.
Shipping costs are €4.95 within the EU and free on orders over €50.
Shipping is free to Spain and Portugal. No minimum purchase. No limits. We know, this is just fantastic.
* Balearic Islands: If you are lucky enough to live in the islands, shipping is free to designated pick-up points. If you wish to receive your order right at your front door, shipping is free on orders over €130. Shipping costs on all other orders is €5.90.
You should receive your order in 2-4 business days. Notice that orders made on weekends and holidays are prepared the next business day.
Please contact us if you haven’t received your order or a note from the courier past that interval. We’ll find out what happened and see to it that your order is in your hands asap.
Of course we can. In fact, Laconicum is quite a usual gift these days. You may add a personal note, just let us know and see to it.
We do not use wrapping paper, but you may add a Laconicum Bag to your order and we’ll put the products inside.
A Laconicum Gift Card is always a good option, especially if you’re not sure what to get for your friend.
Choose between a regular Gift Card or our new eGift Card and select the amount. Laconicum Gift Cards are valid forever and ever to past, no expiration date.
Payment is accepted with most credit and debit cards and PayPal.
Yes, it is 100% recyclable.
If you haven’t received our email informing that your order has been sent just write to email@example.com, we still have time to change your address.
Yes, all orders include samples. Let us surprise you.
For a 10% discount in your next order just subscribe to our newsletter.
You will receive an email from us to activate your account and obtain your discount code. Please check your spam folder if you can’t find us in your inbox.
Remember, discount codes are valid for 15days.
We seek, look, read, ask, check and most of all, we try.
Not much, apparently. But a closer look reveals they all are extraordinary in some way (or-a-no-ther). They all have character and carry a story behind, and they are honest. We would stand for all of them in private, and use them —in fact, we nearly do.
At Laconicum you will only find cruelty-free brands that do not test on animals.
Laconicum should be the first website we check every morning.
Subscribe to our newsletter to learn first-hand about new products, launches, special promos and discounts. You will always have something new to tell your friends, just leave your email address here.
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And we don’t??? Jeeez... tell us about it, we love meeting new brands and formulas.
All brands in the Laconicum portfolio are cruelty-free brands that do not test on animals.
Returns & Refunds
You may return products in their original packaging and perfect condition. You have 14 days to make up your mind, but we won’t be able to help past that period.
Just send the product back. We’ll check it upon arrival and if everything is ok we’ll give you a full refund except for the original shipping costs. We can also send you a Gift Card if you prefer.
To avoid damage during handling and shipping, please use the same box we sent you to return your product. Remember that product integrity upon returns is your responsibility and inexcusable fora refund.
Contact us to talk about the details.
Please check your order upon delivery. If you receive the wrong order or find your products are damaged we will take care of it. Contact us to talk about the details.
If you have sensitive skin we recommend to order samples before buying a product.
If you suffer a reaction after using a product, please contact us and send us a photo if possible. We will contact the manufacturer and identify the nature of your allergy. Just remember you have 14days to report your case.
Send the product back to Laconicum and we will analyze your case to see if we can refund your purchase with a Gift Card.
We cannot accept returns nor refunds for used or opened products.
You may return products that have not been opened, in their original packaging and perfect condition.
We cannot believe you regret ordering something from Laconicum, are you really sure?
If you are, contact us asap and we will cancel your order if it hasn’t left the building yet. If it has, please send your order back to us when you receive it and we will refund your purchase except for the original shipping costs.
15 days after the second attempted delivery your order will be returned to Laconicum. We will refund your purchase except for the original shipping and return costs.